Charlotte
Custom software for Charlotte businesses.
We build custom software that Charlotte businesses own outright. CRM, operations and job tracking systems, client portals, integrations. Black Badger is based in Clearwater, Florida, and works with Charlotte companies remotely, the same way we work with clients across the country. Strategy call, written scope, working screens early, then a handover that puts the code and every account in your name.
Who this is for
Charlotte runs on finance and everything that moves around it. Banks and the professional firms serving them, logistics and distribution companies working the I-77 and I-85 corridors, construction firms and trade contractors building out the region, healthcare groups. What they bring us doesn't vary much. A team of twenty to a few hundred people, an enterprise platform configured once and never fitted, a project tool at the wrong tier, and the spreadsheet that actually runs the place. We replace all of it with one system shaped to how your team works.
Platforms Charlotte companies leave
The platforms Charlotte companies ask us about
ClickUp
ClickUp promised Charlotte agencies and back offices one app for everything. A few years in, the workspace takes longer to learn than the job. We build the narrower system that replaces it, holding only the objects your business runs on, and your company owns it. We set up and supported ClickUp for years and never held a partnership. Our focus is replacing ClickUp.
Replacing ClickUp in CharlotteSmartsheet
Charlotte PMOs and program teams run on Smartsheet until cross-sheet formulas one analyst understands are holding the whole thing together and the renewal has a premium line for every capability that made it usable. We build the system that replaces the grid, and your company owns it. We were a Smartsheet partner and canceled that when we moved to building replacements. Our focus is replacing Smartsheet.
Replacing Smartsheet in CharlotteThe work
We'll be straight about geography. Our office is in Clearwater, Florida, and Charlotte engagements run remotely. That's how most of our work runs anyway. Discovery over video with every role that touches the system, weekly build reviews on screen, training at handover for your team wherever it sits. Ownership is the part we hold constant. Repository, database, hosting, and sending domain all sit in your company's name from the first day.
Questions Charlotte companies ask
Straight answers for Charlotte companies
Do you have a Charlotte office?
No. We're in Clearwater, Florida, and we work with Charlotte companies over video, which is how most of our engagements run. The sequence doesn't change. Discovery with the people who do the work, a written scope, working screens while the build is live, and a documented handover. The things that decide whether a build succeeds all happen on screen anyway.
What's the first step for a Charlotte business?
Book a strategy call. Bring the report you can't get and the platform bill that keeps growing, and walk us through how work moves today. If a build makes sense, a written scope follows. If configuring something you already own would do the job, we'll say that on the same call and point you at the people who should do it, because that work isn't our focus.
Who owns what you build?
You do. Code, database, hosting, and every account, all opened in your company's name at the start so nothing has to be handed over at the end. No per-seat license, no renewal, nothing that expires if you stop working with us. Handover includes documentation and training, so any competent developer can pick it up.
Talk through what your Charlotte business is trying to fix
Book a strategy call, or send a short note about what is happening today. If a build is not the right answer, you will hear that first.